THE PUBLIC SERVICE QUALITY OF SANOKKEAW SUB-DISTRICT ADMINISTRATIVE ORGANIZATION IN PHONTHONG DISTRICT, ROI – ET PROVINCE

Abstract

               This research aimed to (1) study the public service quality of Sanokkeaw Sub-District Administrative Organization, and (2) compared the public service quality of Sanokkeaw Sub-District Administrative Organization, classified by gender and age. The population was using 1,536 household units in the Sanokkeaw Subdistrict Administrative Organization, Phonthong District, Roi - Et Province. The sample size was 310. The tool used in this process was a 5 levels estimation questionnaire with its reliability value of 0.82. analyze by percentage, frequency, mean, standard deviation, t – Test and One Way ANOVA.

               The research results were: (1) the public service quality of Sanokkeaw Sub-District Administrative Organization had mean in high level. (2) Comparing the public service quality of Sanokkeaw Sub-District Administrative Organization, classified by gender found not different, and comparing by age found different with a statistical significance at the 0.05 level.